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CBA chief calls for Australia to retain more economic benefits from AI

The bank is expanding its use of AI as the Australian government prepares laws covering data centers, copyright and cybersecurity from early 2027.

Illustration of a banking app interface alongside a digital network
Photo: CNA

Commonwealth Bank of Australia Chief Executive Matt Comyn called on October 14 for regulation that helps Australia capture more economic value from artificial intelligence while strengthening public trust. Speaking at the lender’s annual investor meeting in Sydney, he said oversight needed to match the speed of AI adoption.

Comyn said global technology companies should comply with Australian legal requirements and standards. CBA, Australia’s largest lender, is introducing AI across its banking operations, with a particular focus on business banking, he said.

The bank has introduced an AI chat feature in its app for selected customers. The tool can access information about their personal banking and business accounts.

Australia’s Labor government has signaled stricter oversight following community opposition to AI and data center development. It says it is preparing a broad package of laws for early 2027 that would restrict data centers’ water and energy consumption and address copyright protection and cybersecurity.

Comyn also described Australia’s economy as resilient, while warning that international shocks were likely to become more frequent and volatile. He said the country had limited influence over those disruptions and needed to lift productivity by building additional housing, supplying reliable, low-cost energy at scale and spreading the use of technologies including AI throughout the economy.

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About the author

Hao Chen

Technology Editor

Edits and reviews technology business stories: artificial intelligence, chips, big tech, software, cybersecurity incidents, start-ups and platform regulation.