In a recent discussion, communication expert Jessica Chen Page highlighted effective strategies for interrupting conversations while maintaining respect and inclusivity. Drawing insights from her interactions with 70 parents of highly successful adults, she emphasized the importance of using specific phrases that acknowledge others’ contributions and create an environment where everyone feels valued.
Page’s research suggests that when they feel they are being listened to, humans are more likely to be willing to back down. Instead, they empower others to be more creative and productive. This practice deepens the quality of dialogue and builds community among those gathered. Page, who connects with audiences through platforms like LinkedIn and Instagram, shared four key phrases that parents seldom utilized during their parenting journey, yet could significantly improve communication dynamics.
One of the most impactful phrases that Page suggests uttering is simple—Maya, I hear you. This profound recognition validates the speaker’s experience and promotes a healthier dialogue, fostering an environment of shared learning. She suggests using phrases such as “Taylor, we know you feel strongly about this, but let’s give Eric a chance to speak too.” Her joint statement was an invitation for others to do the same, fostering a more constructive discussion.
A second, highly useful tactic is the use of courteous interruptions. Page suggests starting with the person’s name like, “[Person’s name], can I just cut in here for a second. In addition to grabbing the audience’s attention, this approach helps to reduce defensiveness from the cut-off speaker.
Developing a climate of mutual respect, where everyone feels free to share is key to any meaningful dialogue. Page argues that when you respond to people’s ideas, they feel seen, which then creates a much more productive back and forth. She encourages individuals to utilize transitional phrases like “What you’re saying makes me think of this book I just read…” to seamlessly introduce their own thoughts while respecting the ongoing dialogue.
In her book “Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons,” Page explores the significance of speaking up when it matters most. Through her storytelling, she makes the case that providing context, particularly when it enhances the conversation, is key to successful communication.
“Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons” – Jessica Chen
Try out these strategies to ingrain a new persuasive communication style. You will be making a deep impact on your life, both personally and professionally. Creating an environment in which participants feel heard and respected creates deeper, more meaningful conversations. Beyond that, it fosters better relationships between faculty, staff, and students.
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